For any damaged product simply return it with its included accessories and packaging

along with the original receipt (or gift receipt) within 14 days of the date you received the product, and we will exchange it or offer a refund based on the original payment method used at time of purchase. In addition please note the following (1) products can be returned only to the address used at purchase (2) the following products are not eligible for return or exchange: skin, hair and nail products due to sanitary issues.